UPDATE: 911 Teams Mobile Calls No Longer Use Cell Network

I’m going to start this post off by thanking a friend of mine who works for CDW, Matt Edlhuber for pointing this out. If you’ve read my previous article below or tested yourself in the past, the 911 calling behavior from the Teams mobile client used to force the call through the cell carrier.


With the new Dynamic Emergency Calling configuration, we have additional location controls and can often send more accurate info. Calls from the Teams mobile clients now use the licensed calling plans or direct routing configuration.

No better time than now than to ensure your location settings are up to date!